Tri-City Ledger -

Alabama Power is sharing information on a scam targeting customers over the phone claiming to be a representative from Alabama Power and requesting immediate payment on accounts.

In some instances, scammers have altered a customer’s caller ID to falsely read Alabama Power Company.

These scams happen periodically and are increasing during the COVID-19 pandemic. As always, Alabama Power works with each of our customers on the best service options for their accounts and the schemes that criminals use are not part of our business practices.

“The number 1 tip we tell customers is if anyone c...