Alabama Power is sharing information on a scam targeting customers over the phone claiming to be a representative from Alabama Power and requesting immediate payment on accounts.
In some instances, scammers have altered a customer’s caller ID to falsely read Alabama Power Company.
These scams happen periodically and are increasing during the COVID-19 pandemic. As always, Alabama Power works with each of our customers on the best service options for their accounts and the schemes that criminals use are not part of our business practices.
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